Sales Sling offers a comprehensive appointment setting solution that is sure to make your call center more efficient and effective. Features of the appointment setter include a shared calendar -- accessible to both in-house and field agents, Google Map integration to help your agents map out daily appointments, and a flexible and customizable workflow to help your QA and Sales Support Staff keep in touch with contacts before and after their appointments. In addition, every call center package also features local presence dailer, and our full set of reporting tools.
It's simple. From the call center dashboard, appointment setting agents can access the shared calendar for the field agents they are supporting. From there, they simply click to schedule the appointment. If QA is required, the agent will be prompted to ask and answer those questions as they make the appointment.
Field agents can access their shared calendar from anywhere on a mobile device or computer. Along with up-to-the minute updates on appointment data, agents will get a map of the scheduled appointments and any notes scheduler has made.
Sales Sling's appointment setting solution is just one powerful feature included when you subscribe to the Sales Sling Cloud Based Auto Dialer & Lead Management Software.Talk to an expert