Merchant Services

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Versatile. Compliant. Easy.
Overview of Sales Sling for Merchant Services

Sales Sling was originally comissioned by a Merchant Processing Company that could not find a dialer and CRM product to suit their unique needs. Through the years we have expanded to satisfy the needs of customers in the merchant services industry and beyond and we have proven time and again that we can sling shot any Merchant Processing company to success.

How Sales Sling Works

Choose the automated dialing system that best suits you -- predictive, auto-dial or preview dial. We will help you to configure dispositions that fit your unique sales flow -- your agents will select the appropriate disposition to reflect the outcome of each contact interaction and contacts will automatically be updated -- storing the call, any notes and the disposition on the contact record. From anywhere in the world, managers can monitor agent calls, keep an eye on real-time reporting dashboards and generate custom reports to stay on top of agent performance and track flow of the contacts as they work through your pipeline.

Why you’ll love Sales Sling For Merchant Processing

Flexible Workflow Easily configure a pipeline, set scripts and define custom data fields, so your team can stay apprised of and gather the valuable contact data needed to personalize every interaction with every contact.
Specialize Your Team Make your team more efficient and productive with Sales Sling's call transfer capability. Keep your telemarketers cold calling and screening out new leads while directing leads with the most potential to a team of more experienced closers.
Manage Agents From Anywhere Sales Sling's live call monitoring tools allow you to manage your sales team from anywhere with an internet connection. With call monitoring, you can access and listen in on any call without being detected, you can coach agents with our Whisper feature or you can intervene to save a sale with our Barge feature. Sales Sling's call monitoring feature offers a perfect solution to handling off-site agents or remote workforces, and is also a great coaching tool for any new agent who could use some extra oversite or coaching.
Track Sales In Real Time Our Agent and manager Dashboards report upto the minute statistics so you and your agents can track performance.
Make Every Call Count Our local presence and dial time features increase your pick up rate and save you from burning through prospects by calling from unfamiliar numbers or at the wrong time of day.
Make Work Fun Encourage friendly rivalry by having agents compete for top spots on your leaderboards. Boards can show daily, weekly, monthly, statistics. Gamify your workflow by using leaderboard rankings as a basis for handing out prizes.
Easily Comply with TCPA Standards Our automated call recording, predictive dialing metering, and call time restrictions ensure that you stay compliant --automatically.

Built-in Web Phone

Unify Your Dialer and CRM
Agents can access scripts, files
and other Contact Data as They Dial

Make 5x More Calls

Connect Fast
With
Predictive Calling
Auto-Dial or Preview Dial

Monitor Employees

With the Click of a Button
Monitor, Whisper to agents
or Barge in to
Live Conversations

Call Recordings

Every Call is Recorded
and Stored in the Cloud
so You Can Easily Review
or Download Conversations