Sales Sling's live call monitoring feature allows you to manage your sales team from anywhere with an internet connection. With call monitoring, you can access and listen in on any call without being detected, you can coach agents with our Whisper feature or you can intervene to save a sale with our Barge feature. Sales Sling's call monitoring feature offers a perfect solution to handling off-site agents or remote workforces, but it is also a great coaching tool for any new agent who could use some extra oversite or coaching.
Sales Sling's cutting edge system, includes two features that you will find essential in training and coaching your workforce, call whispering and call barging. With call whispering you can speak directly to your agents without clients hearing. With call barging you can take over the call for an agent and help close a deal or intervene if a situation is getting tense. With this cloud based monitoring system, you are no longer limited to monitoring and coaching your in-house employees, but you can also reach your remote workforce as well.
Call monitoring is just one powerful feature included when you subscribe toSales Sling Cloud Based Auto Dialer & Lead Management Software.Talk to an expert