Call Center Reporting

Be in the Know and Motivate Your Team
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Engage your sales force.
Call Reporting and Dashboard

Engage your sales force and increase productivity by providing your team with real time feedback and metrics using the Sales Sling's call reporting and dashboard features.

How Call Reporting and Dashboards Work

Nothing makes work more fun than a little competition between individuals and teams. The call reporting and dashboard features come equipped with customizable leaderboards that are sure to engage your team and increase productivity. Each dashboard can be personalized to display metrics that relate to your goals as a company, team, individual, or campaign. The possibilities are endless with this robust and fully customizable reporting and dashboard system.

Why you’ll love Call Reporting and Dashboards

Real-Time Metric Reporting - Motivate your team with up-to-the-minute metrics of their productivity compared to one another and against the goals you set -- for total calls, talk time, and sales conversions.
Agent Ranking - Encourage agents to compete for top spots on your leaderboards. Boards can show dialy, weekly, monthly, statistics. Incentivize performance by handing out prizes for agents that top your leaderboard.
Team Management At a glance, you can see how each individual or team is performing.
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Call reporting is just one motivational feature that you get when you subscribe to Sales Sling Cloud Based Auto Dialer & Lead Management Software.

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Built-in Web Phone

Unify Your Dialer and CRM
Agents can access scripts, files
and other Contact Data as They Dial

Make 5x More Calls

Connect Fast
Predictive Calling
Auto-Dial or Preview Dial

Monitor Employees

With the Click of a Button
Monitor, Whisper to agents
or Barge in to
Live Conversations

Call Recordings

Every Call is Recorded
and Stored in the Cloud
so You Can Easily Review
or Download Conversations